Shoppers

About Smartpay

• Who can use Smartpay?
• How much does it cost to use Smartpay?
• How to sign up?
• How does Smartpay work?
• How much can I spend with Smartpay?
• How often can I use Smartpay?

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Payments

• How much does it cost to use Smartpay?
• When are payments due?
• What if my automatic payment failed?
• What if my card is stolen or canceled?

Verification code

• What should I do if I'm not receiving the verification code?
• What should I do if the verification code I received doesn't work?

Refund

• Can I do a partial return?
• How do refunds work?
• How will I receive my refund?
• Why am I still being charged when I have returned the goods?
• What should I do if my order doesn't arrive?
• What should I do if my goods haven't arrived or have arrived damaged?

Security

• What is Smartpay's privacy policy?
• Is Smartpay safe & secure?